Hours and Locations

There are many ways—and places—to access our care.

Please note that our hours and open locations change during the pandemic. For the latest, visit our Coronavirus Updates page.


If you are having a life-threatening emergency, call 911. For after-hours help with urgent medical or behavioral health needs for current clients, call 410-837-5533.

If you or someone you know need a place to stay tonight, call the 
Baltimore City Shelter Hotline: 443-984-9540 between 9:30 a.m.-9 p.m

Need to send us a fax? Find our full directory here.

BALTIMORE CITY – DOWNTOWN

 

Address: 421 Fallsway, Baltimore, MD 21202

Hours: 

  • Monday, Tuesday, Wednesday and Friday – 7:30 a.m.-5 p.m.
  • Thursday – 7:30 a.m.-12 p.m.
  • Note: Saturday hours have been discontinued due to COVID-19.

For telehealth and in-person appointments: Call 410-837-5533

  • Services include adult, pediatric and family medical and dental care, case management (including insurance and benefits enrollment), occupational therapy, psychiatry, substance use disorder (addiction) treatment (including medication-assisted treatment & syringe services), behavioral health therapy
  • Due to coronavirus, we are encouraging clients with appointments to take their visits over the phone rather than coming into the clinic.
  • We also provide COVID-19 testing and vaccinations.

For walk-ins: To receive same-day care, walk-in clients should arrive by 2 p.m. on Monday, Tuesday, Wednesday, Friday; by 11 a.m. Thursday. 

  • Walk-in services include adult, pediatric and family medical care; behavioral health therapy; addiction treatment; insurance and benefits enrollment; and case management 

Get here by bus:

CityLink

MTA

Charm City Cirtculator (free)

Red: Hillen St. & The Fallsway SB 
Silver: St. Paul Pl & Saratoga St. 
Green: St. Paul Pl & Saratoga St. 
Blue: Guilford Ave & Saratoga St. FS SB 
Yellow: Guilford Ave & Pleasant St. SB

105: Hillen St. & The Fallsway SB 
115: Saratoga St & Guilford Ave WB 
120: Calvert St & Saratoga St NB
164: Saratoga St & Lexington St. 

Green route
Fallsways & Hillen St. 
N. Front St. & Hillen St. 

Other Fax Numbers:

  • Administration: 443-703-1160
  • Case Management & Occupational Therapy: 410-244-8598
  • Communications & Development: 443-703-1150
  • Finance: 443-703-1150
  • Human Resources: 443-703-1169
  • Medical Records: 410-244-8598
  • Outreach & Supportive Housing: 410-244-8598
  • Pediatrics: 443-703-1494
  • Registration: 410-244-8598
  • SOAR: 443-703-1493

BALTIMORE CITY – WEST BALTIMORE 

Address: 2000 W. Baltimore St., Suite 3300, Baltimore, MD 21223

Hours: 

  • Monday, Tuesday, Wednesday and Friday – 8 a.m.-4:30 p.m.
  • Thursday – 8 a.m.-12 p.m. (telehealth only)

For telehealth and in-person appointments: Call 443-703-1400

  • Services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment), psychiatry, substance use disorder (addiction) treatment (including medication-assisted treatment), behavioral health therapy

For walk-ins and same day appointments: Please call to set up an appointment even if for the same day

  • Walk-in services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment) and behavioral health therapy

Get here by bus:

CityLink

MTA

Navy: Carey St. & Baltimore St.
Purple: Lombard St. & Payson St.

26: Pulaski St. & Baltimore St.
78: Baltimore St. & Pulaski St. WB 

Fax: 443-703-1499


BALTIMORE COUNTY

Address: 9150 Franklin Square Dr., Suite 301, Baltimore, MD 21237

Hours: 

  • Monday, Tuesday, Wednesday and Friday – 8:30 a.m.-5 p.m.
  • Thursday – 8:30 am.-12 p.m.

For telehealth and in-person appointments: Call 443-703-1468

  • Services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment), psychiatry, substance use disorder (addiction) treatment, behavioral health therapy

For walk-ins and same day appointments: Please call to set up an appointment even if for the same day

  • Walk-in services include adult, pediatric and family medical care, case management (including insurance and benefits enrollment) and behavioral health therapy

Get here by bus:

MTA

36: Northern PKWY & Hardford Rd FS EB
56: Frankling Square Dr. & Canterbury Apartments Entrance EB

Fax: 443-703-1457


Convalescent Care Program

Address: 620 Fallsway, Baltimore, MD 21202

By referral only. Appointment and walk-in services are not provided.

Fax: 443-703-1117


Dental Clinic at Our Daily Bread

NOTE: This dental clinic has been discontinued during the coronavirus pandemic.


MOBILE CLINIc

NOTE: The Mobile Clinic has re-launched as of 6/28. Details about the schedule will be posted shortly.